HOW DO I CHECK THE STATUS OF MY ORDER?

Once the package is shipped, we will share the delivery information/shipping details with you.

DO I HAVE TO PAY ANY DELIVERY CHARGES?

Maharani Light Studio charges a nominal delivery cost which may be included in the final billing amount.

WHERE DOES MAHARANI LIGHT STUDIO PLATFORM DELIVER IN INDIA?

Maharani Light Studio delivers to most locations within India. However, for logistical reasons, we might be unable to deliver to a few locations right now.

HOW MUCH TIME WILL IT TAKE FOR THE DELIVERY OF THE ORDER?

We make our best efforts to ship each item in your order within 7 working days of the order. However, in some cases, we may take longer, up to 15 working days, to ship the product. With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.

HOW WILL THE DELIVERY BE DONE?

We process all deliveries through reputed couriers. Once your order is shipped you will be provided with information regarding of the courier partner that you can use to track your delivery on the logistic company’s website.

WHAT HAPPENS IF I AM NOT AVAILABLE TO RECEIVE MY PARCEL?

Should you not be present when our courier attempts to deliver your parcel, our courier partner makes attempts to reach you via a phone call or SMS. Please ensure that you take calls from our courier partner to facilitate delivery of your package. Our courier will hold on to the parcel for 3 days awaiting further instructions from the recipient before returning the parcel to Maharani Light Studio.

We will cancel the order and initiate a refund for the same after deducting the 15% re stocking fee charges.

WHAT SHOULD I DO IF I HAVE ONLY RECEIVED A PART OF MY ORDER?

While it is our endeavour to ship all items in your order together; this may not always be possible due to product characteristics or availability.

DOES MAHARANI LIGHT STUDIO PLATFORM DELIVER INTERNATIONALLY?

We do not ship products internationally at the moment.